Receptionist - State Farm Agent Team Member

Chadmitchell; Independence (MO); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Training & development

401(k) matching

Bonus based on performance

Competitive salary

Job summary

Chad Mitchell - State Farm Agent in Independence, MO is seeking a friendly Receptionist/Team Member to join our office. You will be the first point of contact, greet visitors, manage calls, and support the team with administrative tasks and CRM updates.

Responsibilities include scheduling, handling inquiries, maintaining customer records, and identifying opportunities to discuss insurance options with clients, while delivering outstanding service and follow-up.

Qualifications

• Previous experience in a receptionist or customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with various administrative tasks and projects.

Tools

Microsoft Office

CRM systems

Job description

Chad Mitchell - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Benefits

• Health insurance
• Training & development
• 401(k) matching
• Bonus based on performance
• Competitive salary