Receptionist - State Farm Agent Team Member

Chad Gregorini - State Farm Agent; Pittsburgh (Allegheny County); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

License reimbursement

Performance bonus

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Job summary

Chad Gregorini - State Farm Agent is seeking a Receptionist to join the team. The role focuses on greeting customers, managing scheduling, and handling inquiries while maintaining customer records.

The position offers opportunities to discuss insurance options and support the team with administrative tasks. The ideal candidate will have receptionist or customer service experience, strong communication, and solid organizational skills.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and on the phone.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with prospective and existing customers to identify insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Reception experience

Customer service

Communication

Organization

Sales conversations

Microsoft Office

CRM systems

Education

High school diploma

Tools

CRM systems

Microsoft Office

Job description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2002 and currently lead a team of nine. I've been with State Farm since 2000, building a strong foundation in the industry before opening my own agency. I'm a graduate of California University, married with one daughter, and enjoy competitive bass fishing, hiking, hunting, working out, and spending time outdoors.

Giving back is an important part of who I am. Our agency proudly supports veterans, individuals experiencing homelessness, and people with disabilities. As the son of a Vietnam veteran, supporting those who have served our country is especially meaningful to me.

Our agency offers PTO, licensing reimbursement, professional development, opportunities for growth and advancement, and a strong commitment to work-life balance. We believe in helping our team build successful, long-term careers.

Our culture is competitive, supportive, and built on a strong, tenured team. I'm looking for someone who is coachable, disciplined, and motivated to succeed. If you have a strong work ethic and are committed to continuous growth, we'd love to meet you.

ROLE DESCRIPTION:

Chad Gregorini - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.