Receptionist - State Farm Agent Team Member

Angela Holbert; Mount Pleasant (SC); Sur place; USD 32 000 - 52 000; Plein temps

Avantages offerts par ce poste

401(k)

401(k) matching

Bonus based on performance

Opportunity for advancement

Paid time off

Résumé du poste

Angela Holbert State Farm is seeking a Customer Service Representative to greet clients, manage appointments, and maintain customer records. The role includes engaging in sales conversations and supporting the team with administrative tasks in a busy office environment.

The ideal candidate is organized, detail-oriented, and eager to learn and grow within the insurance industry, contributing to a positive workplace and delivering exceptional service to clients.

Qualifications

• Previous experience in a receptionist or customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsabilités

• Greet clients warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
• Provide excellent customer service and follow up on client needs.
• Support the team with various administrative tasks and projects.

Connaissances

Communication

Interpersonal skills

Organization

Multitasking

Sales conversations

CRM systems

Microsoft Office

Outils

CRM software

Microsoft Office

Description du poste

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Opportunity for advancement
• Paid time off

ROLE DESCRIPTION:

Angela Holbert State Farm is a leading insurance agency dedicated to providing exceptional service to our clients. We are currently seeking a dynamic individual to join our team as a Customer Service Representative.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities:

• Greet clients warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
• Provide excellent customer service and follow up on client needs.
• Support the team with various administrative tasks and projects.

Qualifications:

• Previous experience in a receptionist or customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.