Receptionist - State Farm Agent Team Member

Talentify; Seven Valleys (PA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

life insurance

Competitive salary

Opportunity for advancement

Paid time off

Job summary

Dan Martin State Farm in Seven Valleys, PA is seeking a friendly receptionist/service specialist to join our busy office. You will greet customers, manage scheduling, and support daily operations to ensure a smooth customer experience.

The ideal candidate is organized, detail-oriented, and comfortable with sales conversations while maintaining accurate records and delivering excellent service to clients seeking insurance options.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Communication skills

Interpersonal skills

Organizational skills

Sales conversations

Microsoft Office & CRM basics

Job description

Benefits:

• life insurance
• Competitive salary
• Opportunity for advancement
• Paid time off

ROLE DESCRIPTION:

Dan Martin State Farm is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a receptionist/service specialist.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.