Receptionist - State Farm Agent Team Member

Angelaswanger; Mebane (NC); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Hiring bonus

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

A leading insurance agency is seeking a Receptionist - State Farm Agent Team Member in Mebane, NC. The ideal candidate will have prior experience in customer service, excellent communication skills, and be comfortable engaging in sales conversations. Responsibilities include greeting customers, managing appointments, and supporting the team with administrative tasks. This role provides an opportunity for growth within a dynamic workplace that values a positive and productive environment.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.
• Basic computer skills.

Responsibilities

• Greet customers warmly and direct them to team members.
• Manage appointment scheduling and office communications.
• Engage with customers, identifying opportunities for insurance options.
• Assist in maintaining customer records and providing excellent service.

Skills

Communication skills

Customer service

Organizational skills

Multitasking abilities

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• Hiring bonus
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:

Angela Swanger - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.