Receptionist - State Farm Agent Team Member

Brianglaeser; Naples (FL); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Training & development

Job summary

Brianglaeser, a leading State Farm Agent in Naples, Florida, is seeking a Receptionist to join our dynamic team. The ideal candidate will be organized, detail-oriented, and thrive in a supportive environment. This role involves greeting customers, managing appointments, and ensuring excellent customer service.

If you have a passion for helping others and want to grow in the insurance industry, we encourage you to apply.

Qualifications

• Previous experience in a receptionist or customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.

Skills

Communication skills

Interpersonal skills

Organizational skills

Multitasking abilities

Sales engagement

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• 401(k)
• Health insurance
• Paid time off
• Training & development

ROLE DESCRIPTION:

Brian Glaeser - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.