Receptionist - State Farm Agent Team Member

brett hensley - State Farm Agent; Crandall (TX); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Company parties

Advancement opportunities

Paid time off

Training & development

Job summary

Brett Hensley State Farm is seeking a friendly receptionist to join our busy insurance office. You will greet customers, route inquiries, and support daily office operations while contributing to a positive client experience.

The ideal candidate is organized, detail-oriented, and comfortable handling schedule management, data entry, and CRM records. This role offers opportunities for growth within the agency.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with engaging in sales conversations and client interactions.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Communication skills

Interpersonal skills

Organizational skills

Multitasking

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• Bonus based on performance
• Company parties
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:

Brett Hensley State Farm is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a receptionist.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.