Receptionist - State Farm Agent Team Member

Talentify; Crandall (TX); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Bonus based on performance

Company parties

Opportunity for advancement

Paid time off

Training & development

Job summary

Brett Hensley State Farm is seeking a receptionist who is highly organized, detail-oriented, and customer-focused. The role involves greeting customers, directing inquiries, and supporting office operations in a fast-paced environment.

The ideal candidate will have experience in reception or customer service, strong communication skills, and comfort with sales conversations to identify opportunities within insurance options. Proficiency in Microsoft Office and CRM is expected.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Highly organized with multitasking abilities.
• Comfortable with engaging in sales conversations as part of service.

Responsibilities

• Greet customers in person and over the phone and direct to team members.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Identify opportunities to offer insurance options through conversations.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Customer service

Communication

Organization

Sales conversations

Tools

CRM systems

Microsoft Office

Job description

Benefits

• Bonus based on performance
• Company parties
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

Brett Hensley State Farm is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a receptionist. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.