Receptionist - State Farm Agent Team Member

Talentify; Pottstown (Montgomery County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Simple IRA

State Farm apparel & gear

Office promotions

License reimbursement

Free lunch Fridays

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Christopher Rowe - State Farm Agent is seeking a friendly Receptionist to join our Montgomery County team. You will greet clients, manage calls, schedule appointments, and support daily office operations in a fast-paced environment.

Ideal candidates are organized, detail-oriented, and eager to learn about insurance products. You will engage with customers, identify opportunities to discuss insurance options, and contribute to a collaborative team focused on excellent service.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• Simple IRA
• State Farm apparel & gear
• Office promotions
• License reimbursement
• Free lunch Fridays
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About the Agent:

Chris Rowe has been an Agent for more than 10 years and was a team member for a State Farm Agent for 8 years prior. He understands the State Farm culture and believes that the company’s greatest competitive edge is the Agent. Our office operates daily on the belief that customer service is what differentiates us from our competitors. We have the ability to change lives and the responsibility to offer that opportunity to all of our clients. Our office is an inviting space where both the team and the customer can feel comfortable.

Team work is essential to the success of our office. In addition to the listed responsibilities you must be able to work in a team environment where the office goals are priority. You must embrace the belief that when we support each other everyone succeeds. Finally, when faced with the uncontrollable, you must display the ability to overcome and maintain a positive attitude.

ROLE DESCRIPTION:

Christopher Rowe - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.