Receptionist - State Farm Agent Team Member

Chrissutherlandagency; Colorado Springs (CO); In loco; USD 35.000 - 48.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

License reimbursement

401(k)

Paid time off

Paid holidays

Bonus based on performance

Flexible schedule

Training & development

Advancement opportunities

Descrizione del lavoro

Chris Sutherland - State Farm Agent is seeking a friendly, organized Receptionist to greet clients, manage scheduling, and support daily operations. The ideal candidate will handle inquiries, maintain records, and introduce insurance options while delivering top‑notch customer service in a collaborative office setting.

The role emphasizes strong communication, multitasking, and basic computer skills with CRM systems, contributing to a positive, productive work environment and growth

Competenze

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Proven organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Mansioni

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage with prospective and existing customers to identify insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Conoscenze

Receptionist experience

Communication

Organizational skills

Sales conversations

Computer skills

Strumenti

Microsoft Office

CRM systems

Descrizione del lavoro

Benefits:

• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:

I opened my first agency in 2012 and expanded to a second location in 2017. Today, I lead a team of 11 across both offices. Before becoming a State Farm agent, I managed optometry practices, bringing leadership and team-management experience into agency ownership. I’ve called Colorado home for the past 15 years and love everything the outdoors has to offer, especially hiking, skiing, and camping.

Being involved and giving back to our local community is important to us. We also encourage our team members to support causes that matter to them through a charitable matching program.

Our agency offers health benefits, a 401(k), paid time off, paid holidays, licensing reimbursement, and a strong commitment to work-life balance. We also make time to enjoy being together, with breakfast provided every Wednesday morning and team outings throughout the year.

We’ve created a fun, energetic atmosphere across both offices with a team that is close-knit, family-oriented, and highly motivated to succeed. Our team members genuinely look out for one another and even enjoy spending time together outside of work. We work hard, achieve at a high level, and have fun doing it.

I’m looking for someone who is outgoing, team-oriented, and brings natural leadership qualities to the office. If you want to be part of a high-achieving team where people support one another, enjoy coming to work, and are motivated to grow together, we’d love to meet you.

ROLE DESCRIPTION:

Chris Sutherland - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.