Receptionist - State Farm Agent Team Member

Andrew Shull; McKinney (TX); Sur place; USD 34 000 - 42 000; Plein temps

Avantages offerts par ce poste

License reimbursement

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Résumé du poste

Andrew Shull - State Farm Agent is seeking a Receptionist to join our team. You will greet customers in person and over the phone, direct them to the right team members, and help manage appointments and office communications in a busy insurance agency.

The ideal candidate is highly organized, detail-oriented, and comfortable discussing insurance options with customers. Strong communication, computer skills (MS Office, CRM), and the ability to multitask are essential.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsabilités

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Connaissances

Receptionist experience

Communication skills

Organizational skills

Sales conversations

MS Office & CRM

Outils

Microsoft Office

CRM systems

Description du poste

Benefits

• License reimbursement
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

About Our Agency

I opened my first State Farm agency in 2006 and expanded to a second location in 2023. Today, I lead a combined team of 25 across both offices. Before becoming a State Farm agent, I played professional football in the NFL for a year, an experience that helped shape my competitive mindset, discipline, and commitment to excellence. I'm a proud Kansas State graduate, have been married for 23 years, and am a father of four.

Our agency offers a 401(k) retirement plan, paid vacation days, licensing reimbursement, and flexible scheduling to help support work-life balance.

We believe in creating an environment where team members can build successful careers while maintaining flexibility outside of work.

We've built high-producing, competitive offices that thrive on structure, consistency, and proven systems. Much like a successful sports team, we believe that preparation, accountability, and everyone working toward a common goal are essential to achieving great results.

Our team is driven to perform at a high level, and we take pride in maintaining a culture focused on excellence.

I'm looking for experienced professionals who bring determination, drive, and a strong desire to succeed. The right person will be competitive, motivated by results, and comfortable working within established systems while continuously striving to improve.

Role Description

Andrew Shull - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.