RECEPTIONIST - STATE FARM AGENT TEAM MEMBER

Andrew Shull - State Farm Insurance Agent; McKinney (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

License reimbursement

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Andrew Shull - State Farm Agent is seeking a Receptionist to join our team. We operate two offices with a combined team of 25 and a culture focused on service excellence. The ideal candidate is highly organized, customer-focused, and comfortable discussing insurance options.

You will manage scheduling, office communications, and CRM-driven records to support a high-performing agency. Experience in a receptionist or customer-facing role, strong communication, and basic computer skills are

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person or over the phone and direct them to team members.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Discuss insurance options with prospective and existing customers.
• Provide excellent customer service and follow up on needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication

Organizational skills

Sales conversations

Tools

CRM systems

Microsoft Office

Job description

About Our Agency

I opened my first State Farm agency in 2006 and expanded to a second location in 2023. Today, I lead a combined team of 25 across both offices. Before becoming a State Farm agent, I played professional football in the NFL for a year, an experience that helped shape my competitive mindset, discipline, and commitment to excellence. I'm a proud Kansas State graduate, have been married for 23 years, and am a father of four.

Benefits

• License reimbursement
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

About Our Agency

I opened my first State Farm agency in 2006 and expanded to a second location in 2023. Today, I lead a combined team of 25 across both offices. Before becoming a State Farm agent, I played professional football in the NFL for a year, an experience that helped shape my competitive mindset, discipline, and commitment to excellence. I'm a proud Kansas State graduate, have been married for 23 years, and am a father of four. Our agency offers a 401(k) retirement plan, paid vacation days, licensing reimbursement, and flexible scheduling to help support work-life balance. We believe in creating an environment where team members can build successful careers while maintaining flexibility outside of work. We've built high-producing, competitive offices that thrive on structure, consistency, and proven systems. Much like a successful sports team, we believe that preparation, accountability, and everyone working toward a common goal are essential to achieving great results. Our team is driven to perform at a high level, and we take pride in maintaining a culture focused on excellence. I'm looking for experienced professionals who bring determination, drive, and a strong desire to succeed. The right person will be competitive, motivated by results, and comfortable working within established systems while continuously striving to improve. If you're ready to challenge yourself, contribute to a high-performing team, and build your career in an established, successful agency, we'd love to meet you.

Role Description

Andrew Shull - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation $45,000.00 - $65,000.00 per year