Receptionist - State Farm Agent Team Member

State Farm; Naperville (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Hiring bonus

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Dental insurance

Free food & snacks

Vision insurance

Job summary

State Farm Agent Andrew Wright is seeking a Receptionist - State Farm Agent Team Member to join a small, team-focused office in Naperville. You will handle greeting visitors, scheduling, and inquiries while supporting the team with administrative tasks and CRM updates.

The ideal candidate is organized, detail-oriented, and eager to learn within the insurance industry. This role offers growth opportunities in a collaborative, community-driven office environment.

Qualifications

• Experience as receptionist or in customer service.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfort with engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and on the phone, directing to the right team members.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with prospective and existing customers to identify insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Receptionist experience

Customer service

Organizational skills

Sales conversations

MS Office & CRM

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• Hiring bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Dental insurance
• Free food & snacks
• Vision insurance

ABOUT OUR AGENCY:

I’m currently in my sixth year as a State Farm agent, with a total of eight years of experience with the company. Before opening my agency, I worked for a State Farm agent in Springfield, and prior to that grew up in the car business — experiences that shaped my relationship-driven approach and appreciation for teamwork.
Our office is home to eight team members, and we truly operate like a small family. We prioritize training and development, believe strongly in promoting from within, and make time to connect through regular team lunches and outings. Community involvement is important to us, and we stay active through events such as Neighborhood Housing Services of Chicago’s Annual NeighborWorks Day.
We offer a competitive compensation structure and we reimburse licensing costs after 6 months of successful employment. Our benefits include medical, dental, and vision coverage, life insurance, PTO, paid holidays, and a 401k plan. This is a collaborative, growth-focused workplace where people are supported, developed, and genuinely valued — a great fit for someone who wants to grow their career while being part of a close-knit team that gives back.

ROLE DESCRIPTION:

ANDREW WRIGHT - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.