Receptionist - State Farm Agent Team Member

Andrew Kennedy - State Farm Agent; Carmel (IN); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

License reimbursement

Bonus

Competitive salary

Flexible schedule

Health insurance

Advancement

Paid time off

Training & development

Job summary

Andrew Kennedy - State Farm Agent is seeking a Receptionist to join our team. The role emphasizes organization, customer service, and effective communication to support daily operations.

The ideal candidate will manage scheduling, handle inquiries, and engage with customers to identify insurance options while maintaining accurate records. This position offers a pathway to growth within a dedicated, community-focused agency.

Qualifications

• Previous receptionist or customer service experience.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and on the phone and direct to the right team members.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Discuss insurance options with prospective and existing customers.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Customer service

Communication

Multitasking

Sales conversations

Microsoft Office

CRM systems

Job description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2012 and currently lead a team of six. Before entering the insurance industry, I worked in new home construction. I reached a point where I knew I ultimately wanted the opportunity to build something of my own. I spent two to three years working in another agent's office before taking the next step and opening my own agency.

Giving back to our local community is important to our team. Each year, we support local schools and charitable organizations, and one of our favorite traditions has become our annual back-to-school backpack giveaway. Last year alone, we were able to provide more than 90 backpacks to local students. We also regularly donate to area elementary schools and smaller charitable organizations in need of support.

Our agency offers health benefits, two weeks of paid time off, licensing reimbursement, and a strong commitment to work-life balance. We want our team members to have the opportunity and resources to succeed while still having time for life outside of work.

Our culture is hardworking but relaxed, we take our responsibilities seriously while still enjoying ourselves and joking around from time to time. The right person can multitask, adapt when things change, and look for the opportunity within a challenge rather than focusing on the negative. If you're dependable, adaptable, and ready to take ownership of your success, we'd love to meet you.

ROLE DESCRIPTION:

Andrew Kennedy - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers.

We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.