Receptionist - State Farm Agent Team Member

Rickasmith; Indianapolis (IN); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Health insurance

Advancement opportunities

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Rick Smith - State Farm Agent in Indiana is seeking a friendly, organized Receptionist to greet customers, manage calls, schedule appointments, and support the office with administrative tasks. You will engage in sales conversations when appropriate, maintain customer records, and contribute to a positive, efficient workplace while delivering outstanding service to clients and teammates.

Competitive salary with a flexible schedule and benefits such as Simple IRA and health insurance are offered,

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

Multitasking

CRM systems

Microsoft Office

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• Simple IRA


• License reimbursement


• Health insurance


• Opportunity for advancement


• Paid time off


• Training & development


• Bonus based on performance


• Competitive salary


• Flexible schedule

ABOUT OUR AGENCY:

I opened my agency in 2000 and currently lead a close-knit team of four. I've been with State Farm for more than 40 years, bringing decades of industry knowledge and experience to our customers and team. I'm a proud Indiana University graduate, married, and have one daughter. Outside of work, I enjoy volleyball and sports, gardening, attending concerts, and traveling.

Giving back and staying connected to others is important to me. I'm active in my church and involved with Kappa Alpha Psi Fraternity, providing opportunities to serve and stay engaged with the community.

Our agency offers health benefits, a Simple IRA retirement plan, flexible time, and a strong focus on training and professional development. We also believe in making time for life outside of work, with national holidays off and your birthday off each year.

I'm looking for someone who is energetic, outgoing, and excited to work with people. The right person is coachable, organized, adaptable, and open to learning and growing. If you're looking for an established agency where you can learn from decades of experience while developing your own skills and career, we'd love to meet you.

ROLE DESCRIPTION:

Rick Smith - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.


• Manage appointment scheduling and office communications.


• Assist in handling incoming inquiries and maintaining customer records.


• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.


• Provide excellent customer service and follow up on customers needs.


• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.


• Communication and interpersonal skills.


• Organizational and multitasking abilities.


• Comfortable with engaging in sales conversations.


• Basic computer skills, including Microsoft Office and CRM systems.