Receptionist - State Farm Agent Team Member

Karla Steckel - State Farm Agent; Buffalo (MO); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Karla Steckel - State Farm Agent is seeking a Receptionist to join our team in Buffalo, MO. You will warmly greet customers, schedule appointments, and help maintain smooth office operations. This role emphasizes excellent customer service, organized multitasking, and casual sales conversations to identify insurance options for clients.

Proficiency with Microsoft Office and CRM systems is preferred. We offer a Simple IRA, license reimbursement, paid time off, training, and opportunities for

Qualifications

• Receptionist or customer service experience required.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities; comfortable with sales conversations.
• Proficiency with Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone and direct to team members.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with customers to identify insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication

Interpersonal skills

Organizational skills

Multitasking

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• Simple IRA


• License reimbursement


• Bonus based on performance


• Competitive salary


• Flexible schedule


• Opportunity for advancement


• Paid time off


• Training & development

ABOUT OUR AGENCY

I opened my agency in 2000 and currently lead a close-knit team of three. My State Farm career began in 1992 as an associate, giving me years of experience in the industry before stepping into agency ownership. I'm a proud graduate of Missouri University of Science and Technology and am very family-oriented.

Staying involved in our local community is important to me. I'm a member of the Buffalo Chamber of Commerce, active in my church, and enjoy supporting local sporting events and our school district. Building strong relationships and giving back to the community we serve are values that carry over into our agency.

Our agency offers a Simple IRA retirement plan, licensing reimbursement, continuous training, professional development, and a strong commitment to work-life balance. We also have monthly promotions that give team members opportunities to earn extra money or additional time off, along with community events and team outings that bring everyone together.

We've built a great team environment where hard work, integrity, and supporting one another are at the heart of what we do. We're goal-oriented and enjoy a little friendly competition while working together toward shared success. I'm looking for someone who has a strong work ethic, is motivated to achieve their goals, and genuinely enjoys being part of a team. If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

ROLE DESCRIPTION

Karla Steckel - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.


• Manage appointment scheduling and office communications.


• Assist in handling incoming inquiries and maintaining customer records.


• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.


• Provide excellent customer service and follow up on customers needs.


• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.


• Communication and interpersonal skills.


• Organizational and multitasking abilities.


• Comfortable with engaging in sales conversations.


• Basic computer skills, including Microsoft Office and CRM systems.