Receptionist - State Farm Agent Team Member

Rick Smith State Farm; Cedar Hill (TX); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Performance bonus

Competitive salary

Flexible schedule

Health insurance

Advancement opportunities

Paid time off

Training & development

Job summary

Rick Smith State Farm seeks a Receptionist - State Farm Agent Team Member to support daily operations at our Cedar Hill offices. You will greet clients, handle calls, schedule appointments, and maintain accurate records, ensuring a positive customer experience across both locations.

The ideal candidate is customer-focused, detail-oriented, and comfortable with sales conversations. This role offers a chance to grow within a high-energy, supportive team and participate in ongoing training and

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone and direct to the right team members.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with prospective and existing customers to identify insurance options.
• Provide excellent customer service and follow up on customer needs.
• Support the team with administrative tasks and projects.

Skills

Communication

Interpersonal skills

Organizational skills

Multitasking

Sales conversations

Microsoft Office

CRM software

Tools

CRM systems

Microsoft Office

Job description

About our agency

I opened my first agency in 2011 and expanded with a second location in 2021. Today, our team includes 11 members working together across both offices. My journey with State Farm started as an intern, then a full-time team member while earning my MBA, and shortly after, I became an agent. That experience shaped how I lead today - with a strong focus on growth, teamwork, and long-term success.

Benefits

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About our agency

I opened my first agency in 2011 and expanded with a second location in 2021. Today, our team includes 11 members working together across both offices. My journey with State Farm started as an intern, then a full-time team member while earning my MBA, and shortly after, I became an agent. That experience shaped how I lead today - with a strong focus on growth, teamwork, and long-term success.

I attended Stephen F. Austin State University and grew up in the Duncanville area. I've been married for 15 years, and my wife and I have four kids who keep life busy and fun outside the office. Family is a big part of who I am, and that same family-style approach carries into our office culture.

Our team works closely together, celebrates wins, and makes time for outings and events that build strong relationships. We're looking for someone who is hungry, positive, outgoing, and growth-oriented - someone who brings energy to the team and is excited to perform at a high level.

For our team, we offer PTO and paid holidays, a 401k, health benefits, work-life balance, and licensing reimbursement. If you're looking for a place where you can grow with a supportive, high-energy team, this could be the right opportunity for you.

Role description

Rick Smith - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.