Receptionist - State Farm Agent Team Member

Myindysf; Indianapolis (IN); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Health insurance

Advancement opportunities

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

State Farm Agent in Indiana is seeking a dedicated Receptionist to join our team. You will greet customers, handle inquiries, schedule appointments, and maintain customer records while identifying opportunities to offer insurance options.

The ideal candidate is organized, detail-oriented, and passionate about delivering exceptional service in a collaborative, close-knit office environment.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with sales conversations and basic computer skills.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication

Interpersonal skills

Organizational skills

Multitasking

Sales conversations

CRM systems

Tools

MS Office

CRM systems

Job description

Benefits:

• Simple IRA


• License reimbursement


• Health insurance


• Opportunity for advancement


• Paid time off


• Training & development


• Bonus based on performance


• Competitive salary


• Flexible schedule

ABOUT OUR AGENCY:

I opened my agency in 2015 and currently lead a close-knit team of five. My State Farm career began right out of college when I became a team member and helped launch a new agency. That experience gave me firsthand knowledge of what it takes to build a successful office and ultimately inspired me to open an agency of my own. I’m a proud Indiana University graduate, a dad of two daughters, and outside of work, I enjoy golfing and traveling.

Giving back is important to our team. We support local organizations and community events throughout the year, including participating in Trunk or Treat and other opportunities to get involved and connect with the people we serve.

Our agency offers health benefits, a Simple IRA retirement plan, paid time off, a life insurance benefit, licensing reimbursement, and a strong commitment to work-life balance. We want our team members to have the support they need to grow professionally while enjoying life outside of the office.

We’re a younger office that genuinely enjoys spending time together and makes team bonding a priority with activities each month. Our team is close like family, and we want to add someone who fits naturally into that environment. I’m looking for someone who is fun, energetic, hardworking, and willing to learn. If you bring a great attitude, enjoy being part of a close team, and want a workplace where people work hard, have fun, and grow together, we’d love to meet you.

ROLE DESCRIPTION:

John Elbin - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.


• Manage appointment scheduling and office communications.


• Assist in handling incoming inquiries and maintaining customer records.


• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.


• Provide excellent customer service and follow up on customers needs.


• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.


• Communication and interpersonal skills.


• Organizational and multitasking abilities.


• Comfortable with engaging in sales conversations.


• Basic computer skills, including Microsoft Office and CRM systems.