Receptionist - State Farm Agent Team Member

Askricksmith; Cedar Hill (TX); Hybrid; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

A dynamic insurance agency in Texas is seeking a Receptionist to join their team. The ideal candidate should possess strong organizational skills and have a background in customer service. Responsibilities include greeting customers, managing appointments, and assisting in inquiries. This role offers a supportive environment with opportunities for growth. If you are detail-oriented and eager to learn within the insurance industry, apply now to become a valued team member.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with various administrative tasks.

Skills

Communication and interpersonal skills

Organizational abilities

Multitasking abilities

Sales engagement

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Benefits

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

I opened my first agency in 2011 and expanded with a second location in 2021. Today, our team includes 11 members working together across both offices. My journey with State Farm started as an intern, then a full‑time team member while earning my MBA, and shortly after, I became an agent. That experience shaped how I lead today - with a strong focus on growth, teamwork, and long‑term success.

I attended Stephen F. Austin State University and grew up in the Duncanville area. I’ve been married for 15 years, and my wife and I have four kids who keep life busy and fun outside the office. Family is a big part of who I am, and that same family‑style approach carries into our office culture.

Our team works closely together, celebrates wins, and makes time for outings and events that build strong relationships. We’re looking for someone who is hungry, positive, outgoing, and growth‑oriented - someone who brings energy to the team and is excited to perform at a high level.

For our team, we offer PTO and paid holidays, a 401k, health benefits, work‑life balance, and licensing reimbursement. If you’re looking for a place where you can grow with a supportive, high‑energy team, this could be the right opportunity for you.

Role Description

Rick Smith - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail‑oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers’ needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.