Receptionist - State Farm Agent Team Member

Tim Peacock - State Farm Agent; Commerce (CA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Tim Peacock - State Farm Agent is seeking a motivated receptionist to join our growing agency. The ideal candidate is highly organized, customer-focused, and capable of handling front-desk duties with professionalism.

You will greet clients in person and by phone, manage appointments, handle inquiries, maintain customer records, and support the team with administrative tasks. There are opportunities for advancement as our agency continues to grow and invest in team development.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

MS Office / CRM

Tools

CRM systems

Job description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2018 and currently lead a growing team of two. State Farm has always been a part of my life - both my mother and sister are State Farm agents, and I've been with the company since 2012 before opening my own agency. Outside of work, I attended art school and enjoy boating, hunting, fishing, and spending time outdoors with my three dogs.

Being involved in the community is important to me. Our agency actively participates in community engagement initiatives and is committed to building strong relationships with the people we serve.

Our agency offers a Simple IRA, licensing reimbursement, professional development opportunities, and a strong commitment to work-life balance. As our agency continues to grow, we're excited to invest in team members who want to build long-term careers.

Our culture is built around initiative, accountability, and growth. I'm looking for a self-starter who is motivated, works well independently, and is hungry to succeed. If you're driven to grow professionally and want to be part of a growing agency, we'd love to meet you.

ROLE DESCRIPTION:

Tim Peacock - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.