Receptionist - State Farm Agent Team Member

Luigi Damian - State Farm Agent; Everett (WA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Luigi Damian - State Farm Agent in Everett seeks a receptionist to greet clients, manage scheduling, and handle inquiries while supporting the insurance sales process. The role emphasizes service quality, data accuracy, and teamwork in a fast-paced office environment.

The ideal candidate has receptionist or customer service experience, strong communication, and comfort discussing insurance options. Proficiency with Microsoft Office and CRM systems is a plus.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication skills

Organization & multitasking

Sales conversations

CRM systems

Microsoft Office

Tools

CRM systems

Microsoft Office

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2007 and lead a close-knit team of four. I began my career immediately after college as a State Farm team member and come from a family of State Farm agents, so this business has always been a part of my life. I attended the University of Washington—go Huskies!—and I’m also a proud mom of three, which has shaped the flexible, people-first environment we’ve built in our office.

Community involvement is important to us, and we stay active through our church and local initiatives like food and blood drives. We also support the University of Washington alumni community, the Everett Animal Shelter, and the Everett Chamber of Commerce, staying connected to the people and causes that matter most in our area.

For our team, we offer a Simple IRA, health benefits, generous time off, flexible scheduling, team lunches and outings, and additional bonuses for milestones like birthdays, anniversaries, and the holidays. Our culture is positive, supportive, and win-focused, and we’re looking for adaptable team members with a strong winner’s mentality who want to grow and succeed together in a collaborative environment.

ROLE DESCRIPTION:

Luigi Damian - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers.

We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.