Receptionist - State Farm Agent Team Member

William Favaro - State Farm Agent; Village of Wappingers Falls (NY); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health insurance

401(k)

Performance bonus

Competitive salary

Flexible schedule

Licensing paid by agency

Paid time off

Training & development

Advancement opportunity

Job summary

William Favaro - State Farm Agent is seeking a Receptionist to join the team in New York. The role involves greeting clients, handling phone inquiries, scheduling appointments, and maintaining customer records, all while providing friendly, service-oriented support.

Ideal candidates will be organized, detail-oriented, and comfortable discussing insurance options with clients. The agency emphasizes work-life balance, ongoing training, and opportunities for advancement in a friendly environment.

Qualifications

• Previous receptionist or customer service experience
• Strong communication and interpersonal skills
• Organizational and multitasking abilities
• Comfortable with sales conversations
• Basic computer skills: MS Office and CRM

Responsibilities

• Greet customers in person and over the phone, directing them to the appropriate team members
• Manage appointment scheduling and office communications
• Assist in handling incoming inquiries and maintaining customer records
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
• Provide excellent customer service and follow up on customers needs
• Support the team with various administrative tasks and projects

Skills

Customer service

Communication

Organizational skills

Sales conversations

CRM systems

Microsoft Office

Tools

CRM systems

Microsoft Office

Job description

Benefits:

• Licensing paid by agency
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

About our agency:

I opened my agency in 2002 and currently lead a close-knit team of three. Before becoming a State Farm agent, I gained experience in both insurance claims and the restaurant industry, giving me a unique background in customer service, problem-solving, and working with people. I'm also a graduate of the Culinary Institute of America. Outside of the office, I'm a proud father of two sons and enjoy boating, golfing, and most importantly, having a good time and sharing plenty of laughs.

Our agency offers health benefits, a 401(k), licensing costs paid up front, and a strong commitment to work-life balance. We want our team members to have the support and resources they need to succeed professionally while still enjoying life outside of the office.

Our culture is personable, hardworking, and down-to-earth. I'm looking for someone with grit and perseverance who isn't easily discouraged when faced with a challenge. Attention to detail is important, but so is being a genuine people person who enjoys building relationships and helping others. Above all, we want good people on our team.

If you're dependable, resilient, and looking for a workplace where you can work hard while still having fun, we'd love to meet you.

Role description:

William Favaro - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.