Receptionist - State Farm Agent Team Member

Beth Slaughter - State Farm Agent; Valley (AL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Health insurance

Paid time off

Flexible schedule

Opportunity for advancement

Training & development

Job summary

Beth Slaughter - State Farm Agent in Valley, Alabama, is looking for a Receptionist to join our team. The ideal candidate will be organized, detail-oriented, and ready to contribute to a positive workplace. Responsibilities include greeting customers, managing schedules, and providing excellent service.

This position offers a competitive salary, health benefits, and opportunities for professional growth. If you have prior customer service experience and strong communication skills, we encourage you to apply!

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Ability to multitask and stay organized.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.

Skills

Customer service experience

Communication skills

Organizational skills

Sales engagement

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Benefits

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Flexible schedule
• Health insurance
• Training & development

About Our Agency

We are a small, new agency led by a seasoned State Farm professional with a background in claims, agency, and sales leadership. The team currently consists of seven people and focuses on community engagement, collaboration, and growth. The agency offers a Simple IRA, health benefits, Aspirant Program opportunities, personal and professional development, team‑building events, team outings, and exposure to multiple offices and experienced team members.

Role Description

We are currently seeking a dynamic individual to join our team as a Receptionist – State Farm Agent Team Member. The ideal candidate is highly organized, detail‑oriented, and committed to contributing to a positive and productive workplace.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.