Receptionist - State Farm Agent Team Member

Joe Dougherty - State Farm Agent; Cincinnati (OH); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

License paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Joe Dougherty - State Farm Agent is looking for a Receptionist – State Farm Agent Team Member in Cincinnati, Ohio. In this role, you'll greet customers, manage appointments, and support the team with administrative tasks while providing excellent customer service.

The ideal candidate should be highly organized and detail-oriented with previous experience in a receptionist or customer service role. Join us for a fun and flexible work environment where your contributions are valued.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Ability to organize and multitask effectively.
• Comfortable engaging in sales conversations.
• Basic computer skills essential.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling customer inquiries and records.
• Engage with customers to identify insurance options.
• Provide excellent customer service and follow up on needs.
• Support team with various administrative tasks.

Skills

Communication and interpersonal skills

Organizational and multitasking abilities

Previous experience in a receptionist or customer service role

Comfortable with engaging in sales conversations

Basic computer skills, including Microsoft Office and CRM systems

Job description

Benefits

• License paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About our agency

I opened my agency in 2024, and we’re currently a team of three who are focused on building a positive, high-energy environment where results and culture go hand in hand. As a newer office, we’re excited about the growth ahead and are looking for the right people to grow with us. We invest in our team from day one by covering licensing costs, and providing access to a paid third-party training platform to help you build confidence and skills. We also keep things fun with quarterly team outings so we can celebrate wins and stay connected outside of the office. What really makes our office stand out is the flexibility and culture. We’re serious about our goals and results, but we don’t take ourselves too seriously. We believe you can work hard, stay competitive, and still enjoy what you do every day. We’re looking for positive, competitive, and hungry individuals who are motivated to succeed and grow. If you’re someone who wants to be part of a fun, flexible, and goal-driven team, this could be a great place to build your career.

Role description

Joe Dougherty - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist – State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.