Receptionist - State Farm Agent Team Member

Joseph Chambers - State Farm Agent; Pelham (AL); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Joseph Chambers - State Farm Agent in Pelham, AL is seeking a Receptionist to join a friendly, customer-focused team. You will greet customers, manage calls, schedule appointments, and support daily office operations.

The ideal candidate has prior receptionist or customer service experience, strong communication and organizational skills, and comfort engaging in sales conversations to explore insurance options. Training and career growth are emphasized in this welcoming office.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organizational

Sales conversations

Microsoft Office

CRM systems

Tools

CRM systems

Microsoft Office

Job description

Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About our agency:

Our agency opened in 2016 and is a strong team of six focused on growth, teamwork, and delivering great service. I got my start in the industry right out of college as a State Farm team member, inspired by my best friend’s dad who was an agent. That early experience helped shape my approach to building a supportive and successful office.

I'm a proud parent of three kids and a big sports fan, especially baseball. We stay very involved in the community, serving as a leading sponsor for local school athletics and supporting a high school coaching show at a local restaurant.

For our team, we offer PTO, paid holidays, incentive trips, a 401(k), and a strong focus on work-life balance. We even have an office dog that adds to the fun and welcoming environment.

Our office culture is team-first and supportive. We take care of each other and our customers, and we truly enjoy working together. We’re looking for someone who is competitive, energetic, friendly, and personable - someone who likes to win, values teamwork, and wants to be part of a positive, high-performing environment.

Role description:

Joseph Chambers - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

Responsibilities:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.