Receptionist - State Farm Agent Team Member

Jason Frantz - State Farm Agent; Clinton (IL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

License reimbursement

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Jason Frantz - State Farm Agent is seeking a Receptionist to join a friendly, close-knit team focused on delivering exceptional service. You will greet customers, manage appointments, and handle inquiries while learning the insurance industry.

Ideal candidates are organized, detail-oriented, and comfortable engaging in sales conversations to identify opportunities for insurance options. This role offers growth and a supportive work environment.

Qualifications

• Experience in receptionist or customer service role.
• Strong communication and interpersonal skills.
• Proficient with Microsoft Office and CRM systems.
• Organized and able to multitask in a busy office.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling inquiries and maintaining customer records.
• Engage with prospective and existing customers to discuss insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Receptionist experience

Customer service

Sales conversations

MS Office

CRM systems

Multitasking

Organizational skills

Communication

Job description

Benefits

• License reimbursement
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

About Our Agency

I opened my agency in 2012 and currently lead a close-knit team of two. I've been with State Farm for 26 years, and becoming an agent was always a goal of mine - my grandfather was a State Farm agent, so I grew up seeing the impact this career can have. I'm a graduate of Illinois State University with a degree in Human Resources, have three children, and enjoy golfing and spending time with family and friends.

Giving back to our community is important to our agency. We enjoy volunteering and supporting our local food pantry, and we're always looking for ways to make a positive impact.

Our agency is committed to providing a healthy work-life balance and reimburses licensing costs to help our team members build successful, long-term careers.

Our culture is supportive, collaborative, and focused on helping one another succeed. I'm looking for someone with a positive attitude who adapts quickly, enjoys working as part of a team, is goal-oriented, and is passionate about serving both our customers and our community.

Role Description

Jason Frantz - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.