Receptionist - State Farm Agent Team Member

John Degirolamo - State Farm Agent; Cheltenham (Montgomery County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Simple IRA

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

John Degirolamo - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join a fast-paced office. The ideal candidate is highly organized, details-oriented, and committed to delivering exceptional customer service in a friendly environment.

You will greet clients, schedule appointments, manage inquiries, and support the team with administrative tasks while exploring opportunities to discuss insurance options with customers.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Multitasking

Sales conversations

CRM systems

Microsoft Office

Bilingual Spanish

Tools

CRM systems

Microsoft Office

Job description

Benefits:

• Simple IRA
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

About our agency:

I became a State Farm Agent in 1983 at just 23 years old, and over the past four decades, I’ve built an agency focused on service, trust, and community. Today, I lead a dedicated team of five, including three bilingual team members who help us better serve our diverse customer base.

Our office offers a competitive compensation package that includes salary, commission, bonuses, a health insurance allowance, paid time off, and a 401K. We believe in rewarding hard work and providing opportunities for growth in a supportive, professional environment.

I’m a proud graduate of Jefferson University and an active supporter of several local and international organizations including LaSalle Academy, the Leukemia Society, Vision for Equality, Philabundance, and more. Giving back is central to who we are.

If you’re passionate about helping others, enjoy working in a fast-paced team environment, and want to build a meaningful career, we’d love to hear from you.

Role Description:

John Degirolamo - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.