Receptionist - State Farm Agent Team Member

Charles Laubach - State Farm Agent; San Antonio (TX); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Charles Laubach - State Farm Agent in San Antonio, TX seeks a friendly Receptionist to be the first point of contact for clients. You will greet visitors, answer calls, and coordinate schedules in a fast-paced insurance office.

The ideal candidate is organized, detail-oriented, and comfortable discussing insurance products. We value teamwork, reliability, and strong communication, with a bilingual Spanish preference to serve our diverse community.

Qualifications

• Experience as a receptionist or in customer service is required.
• Strong communication and interpersonal skills.
• Excellent organization and multitasking abilities.
• Comfortable engaging in sales conversations.
• Proficient with Microsoft Office and CRM systems.
• Bilingual Spanish is preferred.

Responsibilities

• Greet customers in person and by phone, directing to the right team.
• Schedule appointments and manage office communications.
• Assist with inquiries and maintain customer records.
• Engage with prospects and existing customers to discuss insurance options.
• Provide great customer service and follow up on needs.
• Support team with administrative tasks and projects.

Skills

Receptionist experience

Communication skills

Organizational skills

Sales conversations

Basic computer skills

Bilingual Spanish

Tools

Microsoft Office

CRM systems

Job description

Benefits

• Simple IRA
• License reimbursement
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY

I opened my agency in 2014 and currently lead a team of four. My background includes both financial services and military service. I previously owned a brokerage business before transitioning into the pharmaceutical industry and eventually returning to financial services with State Farm. I started with State Farm as an intern before ultimately opening an agency of my own.

I'm a graduate of the University of Houston and its ROTC program and spent the first 10 years of my career on active duty, including flying helicopters and participating in rescue missions. Service continues to be an important part of my life.

I'm involved with the Civil Air Patrol and its cadet program, the American Legion, and Texas Boys State, where I help educate young people about how our government works. I'm also passionate about supporting veterans. Our agency gives back through the Angel Tree Program and supports organizations including the Salvation Army and Rise Recovery.

Our agency offers a Simple IRA, licensing reimbursement, and a strong commitment to work-life balance. We want our team members to have the opportunity to build successful careers while maintaining balance outside of the office.

Teamwork is at the heart of our culture. We recognize that everyone brings different strengths and weaknesses to the table, and we believe in accepting, supporting, and helping one another succeed. I'm looking for someone who is coachable, works well with others, and understands the value of being part of a true team. If you're looking for a supportive environment where people work together and invest in each other's success, we'd love to meet you.

ROLE DESCRIPTION

Charles Laubach - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.