Receptionist - State Farm Agent Team Member

Chuck Taylor - State Farm Agent; Canton (IL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Profit sharing

Paid retirement fund with employer match

Job summary

Chuck Taylor - State Farm Agent in Canton, Illinois, is looking for a Receptionist - State Farm Agent Team Member. This role emphasizes providing exceptional customer service and supporting office operations.

The ideal candidate should be highly organized, possess strong communication skills, and be comfortable engaging with customers in a sales context. Experience in a receptionist or customer service role is preferred. Come join a team that values community service and team growth.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Ability to manage multiple tasks and prioritize effectively.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Identify opportunities to offer insurance options to customers.
• Provide excellent customer service and follow up on customers' needs.

Skills

Communication and interpersonal skills

Organizational abilities

Multitasking abilities

Comfortable with sales conversations

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Benefits

• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development
• Profit sharing

About Our Agency

I’ve been a State Farm Agent since 1982 and remain proud to serve the Canton community where my roots run deep. Over the years, I’ve had the privilege of giving back through service as a 20-year YMCA Board Member, Canton Area Chamber of Commerce participant, Canton Athletic Booster Club supporter, and as the 2004 Canton Citizen of the Year. A graduate of Eastern Illinois University, I’ve built my agency on relationships, trust, and long-standing community ties.

We also offer valuable benefits, including a paid retirement fund with employer match, as part of our commitment to supporting our team. If you’re looking for a place where you can grow your career, serve your community, and be part of a trusted and respected team, this could be the right fit for you.

Role Description

Chuck Taylor - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.