Receptionist - State Farm Agent Team Member

Matthew Knizner - State Farm Agent; Greensburg (Westmoreland County); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Licensing paid

Health insurance

Advancement opportunity

Paid time off

Training & development

401(k)

Performance bonus

Competitive salary

Flexible schedule

Job summary

Matthew Knizner - State Farm Agent is seeking a friendly, organized Receptionist to join our team. You will greet clients, manage appointments, and support daily office operations in a fast-paced insurance office.

The ideal candidate has receptionist or customer service experience, strong communication and multitasking skills, and basic computer proficiency including Microsoft Office and CRM systems. This role offers a flexible schedule, opportunities for advancement, and a supportive team

Qualifications

• Previous experience in a receptionist or customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

Microsoft Office

CRM systems

Tools

Microsoft Office

CRM systems

Job description

Benefits

• Licensing paid by agency
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY

I opened my agency in 1993 and currently lead a team of seven. I've spent more than 33 years with State Farm and worked in banking before beginning my State Farm career. I'm a graduate of Pennsylvania State University, where I earned my B.S. and was a quarterback, team captain, and four-year letterman. That experience helped shape the teamwork, discipline, and commitment I bring to the agency today.

We're proud to be deeply involved in the communities surrounding both of our office locations and regularly support local school districts and other community initiatives.

Our agency offers health benefits, a 401(k), licensing costs paid up front, and a strong commitment to work-life balance. We believe in providing our team with the support and resources they need to build successful, long-term careers.

Our culture is professional, team-oriented, and focused on providing a great experience for our customers. I'm looking for someone who is intelligent, personable, and genuinely enjoys working with people. If you're a strong communicator who values relationships and wants to contribute to a successful, established team, we'd love to meet you.

ROLE DESCRIPTION

Matthew Knizner - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry,

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.