Receptionist - State Farm Agent Team Member

Venkataraman Viswanathan - State Farm Agent; Austin (TX); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Licensing paid

Bonus on performance

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Job summary

Venkataraman Viswanathan - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join a newly building team in Austin. The ideal candidate will be highly organized, customer-focused, and capable of handling front-desk duties while identifying opportunities to discuss insurance options with clients.

The role offers a flexible schedule and opportunities for advancement within a growing agency, with licensing paid by the agency and performance-based bonuses.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with sales conversations within insurance options.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication

Organizational skills

Education

High School Diploma

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

Our agency opened in 2026, and we're excited to be building a team from the ground up. Before becoming a State Farm agent, I spent my career in corporate America, working in technology and analytical roles within the airline industry. While I enjoyed the work, I always had a goal of owning my own business and building something of my own while helping people along the way. I earned my MBA from Vanderbilt University and have been fortunate to travel extensively around the world. When I'm not working, I enjoy spending time with my family and riding motorcycles whenever I get the chance. As a new agency, we're creating a culture where people enjoy coming to work, feel supported, and have opportunities to grow. I'm a laid-back leader who believes in providing the tools, training, and processes needed for success without micromanaging. My goal is to help team members develop professionally while creating an environment built on trust, accountability, and mutual respect. We're looking for someone who is motivated, coachable, intelligent, and self-driven. The ideal candidate is comfortable taking initiative, managing their responsibilities independently, and continuously looking for ways to improve.

ROLE DESCRIPTION:

Venkataraman Viswanathan - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.