Receptionist - State Farm Agent Team Member

Kari Van Ert - State Farm Agent; Wisconsin Rapids (WI); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Kari Van Ert - State Farm Agent is seeking a personable Receptionist to join our team in Wisconsin Rapids. You will greet customers, manage appointments, and help maintain accurate customer records while supporting a sales-oriented service mindset.

The ideal candidate communicates well, stays organized, and is comfortable discussing insurance options with clients. We offer a flexible schedule, training, and opportunities for advancement in a supportive environment.

Qualifications

• Experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Microsoft Office

CRM systems

Sales conversations

Tools

CRM systems

Office suite

Job description

Benefits

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY

I opened my agency in 2017 and currently lead a team of three. Before becoming a State Farm agent, I spent 20 years in educational sales, where I developed a passion for building relationships, helping people, and providing exceptional service.

Giving back to the community is important to our agency. We regularly support local organizations through sponsorships and volunteer efforts, and we enjoy being involved in the communities we serve.

Our agency offers PTO, paid holidays, licensing reimbursement, and a strong commitment to work-life balance. Our culture is built around providing outstanding customer service while maintaining a fun, supportive, and hardworking environment.

I'm looking for someone who is customer-focused, coachable, motivated, and sales-minded. If you have a strong work ethic, enjoy helping others, and are eager to learn and grow, we'd love to meet you.

ROLE DESCRIPTION

Kari Van Ert - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.