Receptionist - State Farm Agent Team Member

Jon Till - State Farm Agent; Fort Wayne (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Jon Till - State Farm Agent in Fort Wayne, IN is seeking a Receptionist - State Farm Agent Team Member. The role focuses on greeting customers, managing appointments, and maintaining records to support a smooth office operation.

Ideal candidates are organized, customer-focused, and able to engage in sales conversations while providing excellent service. Proficiency with Microsoft Office and CRM systems is expected; training and advancement opportunities are available.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organizational

Multitasking

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2018 and currently lead a team of three full-time team members. Before becoming a State Farm agent, I served in the Marine Corps and spent eight years in telecommunications management. Outside of work, I'm a sports fan who enjoys traveling, golfing, and spending time with family - family always comes first.

Giving back is important to our agency. We proudly sponsor local golf outings, particularly those benefiting nonprofit organizations and sports teams, and enjoy staying connected to the community we serve.

Our agency offers paid time off, life insurance, a health insurance stipend, licensing reimbursement, and a strong commitment to work-life balance. We want our team members to have the support they need to succeed both personally and professionally.

Our culture is fun, productive, and challenging in the best way. I'm looking for someone who is a self-starter, self-motivated, and ready to take ownership of their success. If you enjoy working hard, growing, and being part of a supportive team, we'd love to meet you.

ROLE DESCRIPTION:

Jon Till - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.