Receptionist - State Farm Agent Team Member

Eric Ortego - State Farm Agent; Arlington (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

License paid by Agency

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Eric Ortego - State Farm Agent is seeking a Receptionist to join our team and deliver exceptional customer service in a fast-paced insurance office. The role emphasizes organizing daily operations, coordinating appointments, and supporting sales conversations with clients.

The ideal candidate will be highly organized, reliable, and eager to learn the insurance industry while helping clients understand available options and maintaining accurate records.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organization

Sales conversations

Microsoft Office

CRM systems

Tools

Microsoft Office

CRM systems

Job description

Benefits

• License Paid by Agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

I opened my agency in 2025 after previously working as a State Farm team member in Louisiana and completing the Agent Aspirant program. Before joining State Farm, I worked as a strength and conditioning coach in Major League Baseball, and that competitive mindset still drives the culture of our office today. Our team of seven is built around growth, accountability, and pushing each other to succeed.

I graduated from the University of Louisiana at Lafayette and have been married for three years. Outside of work, I enjoy hunting, fishing, spending time with our two golden retrievers, and watching LSU baseball and football. I’m looking for someone competitive, goal oriented, and driven who is ready to embrace the mindset of “do it afraid” and grow within a high performance team environment.

Role Description

Eric Ortego - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.