Receptionist - State Farm Agent Team Member

Billy Cormier - State Farm Agent; Walker (LA); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Billy Cormier - State Farm Agent is seeking a friendly, organized Receptionist to join our local office. You will greet customers, manage calls, schedule appointments, and maintain accurate records while contributing to a warm, service-driven environment.

Ideal candidates are customer-focused, comfortable with basic sales conversations about insurance options, and proficient with Microsoft Office and CRM systems.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Communication skills

Interpersonal skills

Organizational skills

Multitasking

Sales conversations

Job description

Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About our agency:

Our agency opened in 2021 and has grown into a team of five who are focused on education, service, and long-term growth. I began my career as a State Farm team member in 2011 and worked in two different states. Originally from Louisiana, I lived in Wyoming from 2011 to 2015, always knowing I wanted to become an agent. I ultimately moved back home to Louisiana to open my own agency and serve the community I care about most.

I stay very involved locally as President of the Kiwanis Club and a member of Rotary and the Knights of Columbus. Giving back and staying engaged in the community is a priority for me and our agency.

We offer PTO, paid holidays, flexibility for family needs, a 401(k), and licensing reimbursement. We understand that life happens, and we work to create a supportive, family-conscious environment.

Our mission is to be the #1 resource for our customers—helping them navigate their options, educating them, and offering real support. We believe sales are a byproduct of doing the right thing and educating customers well. We have plans to continue growing throughout the state and into neighboring areas.

We’re looking for someone who is kind, positive, and treats others the way they want to be treated. Someone who is driven, competitive, motivated, outgoing, and comfortable carrying conversations. Strong math and problem-solving skills are important, as is a genuine desire to help others. If you’re looking for a growth-oriented office that values service and integrity, this could be a great fit for you.

Role Description:

Billy Cormier - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

Responsibilities:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.