Receptionist - State Farm Agent Team Member

Erik Lachance - State Farm Agent; Loudonville (NY); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Paid time off

Training & development

Opportunity for advancement

Job summary

Erik Lachance - State Farm Agent in Loudonville, NY, is looking for a Receptionist - State Farm Agent Team Member who is highly organized and detail-oriented. This role involves greeting customers, managing appointments, and providing customer support in a dynamic insurance environment.

The ideal candidate will have prior experience in customer service and possess strong communication skills. This position offers a competitive salary, flexible schedule, and benefits including health insurance and paid time off. Join our team and contribute to a positive workplace.

Qualifications

• Experience in a receptionist or customer service role preferred.
• Strong communication and interpersonal skills are necessary.
• Organizational abilities and multitasking skills are required.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in sales conversations with customers.
• Provide excellent customer service and follow up on customer needs.

Skills

Customer service

Communication skills

Organizational skills

Multitasking

Sales skills

Tools

Microsoft Office

CRM systems

Job description

Benefits

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

Erik Lachance - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.