Receptionist - State Farm Agent Team Member

Ed Quintus - State Farm Agent; Aldan (Delaware County); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Ed Quintus - State Farm Agent is looking for a Receptionist - State Farm Agent Team Member in Aldan, Delaware County. This role emphasizes exceptional customer service, with responsibilities including greeting customers, managing appointments, and supporting team operations.

The ideal candidate will be organized, engaging, and ready to thrive in a supportive environment. If you care deeply about helping people and want to grow in a respected agency, this opportunity is perfect for you.

Qualifications

• Previous experience in a receptionist or customer service role.
• Highly organized and detail-oriented.
• Committed to contributing to a positive workplace.

Responsibilities

• Greet customers warmly and manage appointment scheduling.
• Handle inquiries and maintain customer records.
• Engage with customers and identify insurance opportunities.
• Support team with administrative tasks.

Skills

Communication and interpersonal skills

Organizational abilities

Multitasking

Sales conversation engagement

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

With 30 years of experience as a State Farm agent, I’ve built a well-established and respected agency just outside the Pennsylvania metro area, serving customers across Pennsylvania, New Jersey, and Delaware. Over the years, I’ve prioritized stability, loyalty, and genuine relationships, resulting in exceptionally low turnover—just 12 hires in 29 years, with several team members staying until retirement.

Today, our close‑knit team consists of two dedicated team members who embody the same family‑focused values that guide my leadership style. I’m married with three kids, and I lead with kindness, integrity, and respect, fostering a supportive and people‑oriented environment.

We’re looking for go‑getters who take initiative, care deeply about helping people, and are motivated to grow within a stable, loyal, and well‑respected agency. If you’re seeking a career opportunity in a place that values community impact and lasting relationships, this could be a perfect fit for you.

Role Description

Ed Quintus - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.