Administrative Coordinator

FI Group LLC; Marshfield (WI); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

401(k) with matching

Health Savings Account (HSA)

Paid holidays

Paid time off (PTO)

Maternity leave accommodations

Positive work environment

Job summary

First Impressions Pediatric Dentistry & Orthodontics in Marshfield, WI is seeking an energetic Administrative Coordinator to be the welcoming face of our office. You will check in patients, verify insurance, confirm and schedule appointments, and answer incoming calls with a friendly, professional demeanor.

The ideal candidate has a high school diploma, prior office experience, and excellent communication skills.

Qualifications

• High school diploma required.
• Previous office experience preferred.
• Proficient computer and data entry skills.
• Strong customer service and patient/parent satisfaction.
• Excellent oral and written communication.
• Ability to communicate with parents and co-workers professionally.
• HIPAA confidentiality knowledge

Responsibilities

• Check in patients and verify insurance.
• Confirm and schedule appointments.
• Handle incoming calls with professionalism.
• Provide welcoming, friendly customer service.
• Maintain patient confidentiality per HIPAA.

Skills

Customer service

Communication skills

Data entry

Team communication

Education

High school diploma

Job description

• Employee Type NonExempt - PT BEN

Description

We're looking for an energetic and organized Administrative Coordinator to be the welcoming face and voice of our office! In this front-line role, you'll be responsible for checking in patients, verifying insurance, confirming appointments, scheduling, and handling incoming calls with professionalism and a smile. You'll play a key part in creating a smooth, friendly experience for every patient who walks through our doors.

Success in this role means being proactive, detail-oriented, and an excellent communicator. A high school diploma and previous office experience are required, along with a passion for providing top-notch service.

Job Type: Full-time

Location: Marshfield

Requirements

• High school diploma
• Previous office experience
• Proficient computer and data entry skills
• Strong customer service skills and commitment to patient/parent satisfaction
• Excellent oral and written communication skills
• The ability to communicate with parents and co-workers in a responsible friendly manner
• Ability to maintain patient confidentiality and be familiar with HIPAA laws and regulations

Summary

We are seeking a friendly and energetic Administrative Coordinator to join our team! This key role is responsible for welcoming patients, checking them in, verifying insurance, confirming and scheduling appointments, and managing incoming phone calls. The ideal candidate has a high school diploma, previous office experience, and excellent communication skills.

To be successful in this role, you will need

A positive, professional attitude and a passion for helping others

Strong organizational and multitasking skills

Excellent verbal and written communication

Attention to detail and accuracy, especially with scheduling and insurance verification

The ability to stay calm and friendly under pressure

Comfort with phones, computers, and office technology

A team-oriented mindset and willingness to jump in where needed

In addition to competitive pay, we offer a comprehensive benefits package, including:

• Medical, dental, and vision insurance
• 401(k) with employer match
• Health Savings Account (HSA)
• Paid holidays
• Accrued paid time off (PTO)
• Maternity leave accommodations and support for new mothers
• A positive, supportive work environment focused on growth and development

If you thrive in a fast-paced environment and love making a great first impression, we’d love to meet you!

Allow us to introduce ourselves

First Impressions Pediatric Dentistry & Orthodontics is the largest privately owned dental practice in Wisconsin; with 11 locations serving pediatric dental and orthodontic patients of varying ages, conditions and specialized needs. We’re not shy to say that our teams get to work with the very best families around; those who seek the best care for their kids, and who appreciate the difference a specialized care approach can make.

We’re also ones to brag about the teams and co-workers we hire. We operate seamlessly across multiple locations and like to travel across locations to meet the interests and needs of our teams. This multi-office workweek approach offers great diversification (places and people) in your schedule, along with the privilege to serve multiple communities and their patients.

And we believe in a strong work-life balance because we want you to fully enjoy- and be present- in both aspects of your day. We come to work recharged with full hearts, so that we can give exemplary care to each and every patient we see.

Beside competitive market pay, we emphasize the importance of offering our employees full benefit packages including medical, dental and vision insurances, 401k employee-match investments, HSA, accommodations for maternity leave and office support for new mothers, paid holidays and accumulating PTO to use at your discretion.