Receptionist (PT/PRN - Weekends)

PMG OPCO - ALLEN LLC; Allen (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Priority Management Group, LLC is seeking a Receptionist to join our team in Allen, TX. The successful candidate will handle front-desk inquiries, direct calls, assist with admissions, and support administrative staff with mail, filing and basic clerical tasks.

Required is a High School Diploma or equivalent, and strong communication skills. Prior experience in a nursing home setting is a plus, with a weekend/weekday schedule as described in the posting.

Qualifications

• High School Diploma or Equivalent is required.
• Experience in administrative/general office work is preferred.
• Proficiency with word processing, email and spreadsheets (MS Office or equivalent).
• Ability to interact considerately with residents, visitors and staff.

Responsibilities

• Answer telephone and direct calls to correct station and take messages.
• Direct callers according to facility policy or staff.
• Assist with Admissions and greet visitors; sign in procedures.
• Provide information to improve customer service and model superb service.
• Handle clerical tasks: mail, filing and scanning of documents.
• Perform other office duties as needed.

Skills

Independent decision making

People oriented

Administrative procedures

Positive attitude

Adaptability

Ms Office proficiency

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Job description

Job Details: Job Location: Victoria Gardens of Allen - Allen, TX 75002, Job Shift: Day, Join Our Compassionate & Dedicated Team!

Our Care Teams are True Caregivers. They serve Patients with Dedication and Compassion and are the Heart of our Patients’ Care and Recovery. Whether providing direct care or operational support, The Homestead of Denison seeks people who share our Commitment to providing Exceptional Care to our Patients and Residents. Our Patients are our Purpose and Motivation!

Responsibilities

• Answers telephone and directs caller to correct station and takes messages when necessary
• Answers questions of callers according to nursing home policy or direct them to the appropriate staff member
• Assist with Admissions
• Meets and greets all visitors to the facility and instructs them to sign in
• Provides information to improve customer service
• Serves as role model to foster superb customer service
• Completes clerical work for Administrative and Facility Personnel | Opens, delivers, and forwards mail | Scans and files necessary documents
• Other office duties and responsibilities may change or evolve at any time with or without notice

Receptionist Qualifications: Work Schedule

Saturday/Sunday 8:00AM to 5:00PM and Monday-Friday 8:00AM to 5:00PM, as needed.

Education

• Required | High School Diploma or Equivalent

Experience | Skills | Knowledge

Required

• Ability to make independent decisions when circumstances warrant such action and to remain calm during emergency situations
• Interact considerately with personnel, residents, family members, visitors and the general public
• Knowledgeable of administrative practices, procedures and guidelines
• Optimistic demeanor and work harmoniously with other personnel
• Seek out new methods and principles | Willing to incorporate them into existing practices
• Adept at word processing, email and spreadsheet applications (e.g., Microsoft Office or equivalent)

Preferred

• One year working in a nursing home environment
• Up to one year experience in a clerical position or successfully completed a secretarial program from an accredited school/college

Priority Management Group, LLC is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable Federal, State or Local laws.

Our Management Team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.