Receptionist (PER DIEM)

Masonicare Corp; Shelton (CT); On-site; USD 36,000 - 50,000; Full time

Job summary

Masonicare Crosby Commons in Shelton, CT is seeking a per diem receptionist to greet and assist visitors and residents, and coordinate with the Recreation Department for activities. The role involves directing people, handling messages, and supporting daily administrative tasks within the Assisted Living and Memory Care communities.

Responsibilities include maintaining procedures, arranging deliveries, managing calendars, and providing general staff support.

Qualifications

• Education: High School or equivalent.
• Experience: Customer service and office experience preferred.
• Licensure: None.

Responsibilities

• Greets, assists and directs visitors, residents and callers.
• Coordinates with Recreation Department to provide recreation activities.
• Maintains policies, procedures, and safety standards.
• Provides guidance to visitors and residents and directs to locations as needed.
• Receives messages and items, notifies staff, and arranges deliveries.
• Performs recreation activities (exercise, games, discussions).
• Maintains resident request files and calendar for guest room reservations.
• Handles emergencies via Call-for-Aid and notifies staff.

Skills

Customer service

Office experience

Education

High School Diploma or equivalent

Job description

Masonicare at Crosby Commons

Salary Range: $17.17 To $24.00 Annually

PER DIEM

“We are committed to supporting our employees with competitive pay, matching 401K retirement plan, work-life balance, and career growth opportunities.”

Summary of Position

Greets, assists and directs visitors, residents and other callers. Coordinates with Recreation Department to provide various recreation activities.

Essential Duties and Responsibilities

• Maintains established departmental policies and procedures, objectives, quality assurance program and safety standards.
• Provides assistance, guidance and direction to visitors and residents. Ascertains the nature of their business; assists and/or directs visitors and residents to various locations in Assisting Living and Memory Care communities when appropriate. Calls for an escort when necessary.
• Receives messages, flowers, newspapers and other items and notifies appropriate staff. Delivers or arranges for the delivery of items to residents and appropriate staff.
• Performs various recreation activities, i.e. exercise, games, and discussion groups.
• Maintains files on resident’s requests for meal service as well as other needs. Maintains directory and files on current residents, their locations, status and other pertinent information according to established procedure.
• Assists in care and maintenance of department equipment and supplies.
• Participates in educational programs and inservice meetings; attends meetings as required.
• Handles all incoming emergencies through Call-for-Aid System. Notifies and directs appropriate staff. .
• Inputs maintenance and housekeeping work orders.
• Maintains Outlook calendar for guest room reservations
• Fills in as needed for Administrative Assistants
• Sorts and distributes all incoming correspondence
• Assists staff with administrative duties and requests
• Receives in daily prescriptions from various Pharmacies
• Performs all other duties as assigned.

Qualifications

Education: High School or equivalent

Experience: Customer service and office experience is preferred.

Licensure: None

Knowledge/Skills/Abilities

Provides care and services that demonstrate behaviors and the principles of person-centered care including affording people dignity, respect and compassion, offering coordinated care, support and treatment and care that is personalized.

This description of job responsibilities is intended to reflect the major responsibilities and duties of the job, but is not intended to describe minor duties or other responsibilities as may be assigned from time to time.