Front Desk & Resident Experience Specialist

Masonicare Corp; Shelton (CT); On-site; USD 36,000 - 50,000; Full time

Job summary

Masonicare Crosby Commons in Shelton, CT is seeking a per diem receptionist to greet and assist visitors and residents, and coordinate with the Recreation Department for activities. The role involves directing people, handling messages, and supporting daily administrative tasks within the Assisted Living and Memory Care communities.

Responsibilities include maintaining procedures, arranging deliveries, managing calendars, and providing general staff support.

Qualifications

• Education: High School or equivalent.
• Experience: Customer service and office experience preferred.
• Licensure: None.

Responsibilities

• Greets, assists and directs visitors, residents and callers.
• Coordinates with Recreation Department to provide recreation activities.
• Maintains policies, procedures, and safety standards.
• Provides guidance to visitors and residents and directs to locations as needed.
• Receives messages and items, notifies staff, and arranges deliveries.
• Performs recreation activities (exercise, games, discussions).
• Maintains resident request files and calendar for guest room reservations.
• Handles emergencies via Call-for-Aid and notifies staff.

Skills

Customer service

Office experience

Education

High School Diploma or equivalent

Job description

Masonicare Crosby Commons in Shelton, CT is seeking a per diem receptionist to greet and assist visitors and residents, and coordinate with the Recreation Department for activities. The role involves directing people, handling messages, and supporting daily administrative tasks within the Assisted Living and Memory Care communities.

Responsibilities include maintaining procedures, arranging deliveries, managing calendars, and providing general staff support.