Reception

Ghent-Rehabilitation-and-Nursing-Center; Town of Ghent (NY); On-site; USD 22,000 - 28,000; Full time

Job summary

Ghent-Rehabilitation-and-Nursing-Center is seeking a receptionist/administrative professional for our on-site front desk in Ghent, NY. The role supports daily operations, handles communications, and ensures secure access for residents and staff.

Ideal candidates will have a high school diploma, experience in a healthcare setting, and strong communication, organization, and computer skills. The position offers a stable work schedule from 8am to 4pm with competitive benefits.

Qualifications

• High school diploma or equivalent.
• Previous receptionist or administrative experience, healthcare setting preferred.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office and basic computer skills.
• Ability to operate a multi-line phone system.

Responsibilities

• Ensure all persons entering and exiting the facility have authorization.
• Operate office equipment and use computers for documents and records.
• Perform general office duties and maintain records management.
• Prepare invoices, reports, memos, letters and other documents.
• Sort, route and respond to mail and messages.
• Greet visitors and direct them appropriately.
• Route emergency calls and manage front desk coverage.

Skills

Communication skills

Verbal and written communication

Multitasking

Calm under pressure

Empathetic attitude

Attention to detail

Professional demeanor

Education

High school diploma or equivalent

Tools

Microsoft Office

Multi-line phone system

Job description

New Rate: ($16.50/hr) 8am-4pm

We offer the Following:

• Premium Compensation

• Great Benefits Package

• Professional Growth & Stability

Benefits:

• 401(k)

• Dental insurance

• Health insurance

• Paid time off

• Vision insurance

ESSENTIAL FUNCTIONS:

• Ensure all person’s entering and exiting the facility have authorization to do so.

• Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.

• Perform general office duties such as ordering supplies and maintaining records management systems.

• Prepare invoices, reports, memos, letters, and other documents, using word processing, spreadsheet, database, and/or presentation software, as requested

• Sort and route incoming mail, answer correspondence, and prepare outgoing mail.

• Greet visitors and determine nature and purpose of visit, direct them to specific destinations or the appropriate persons according to their needs.

• Complete word processing and clerical assignments with review of the assignee.(Filing, typing copying)

• Obtain, review and apply new information to Resident Room Listing, Department Notifications, and Department Directory.

• Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.

• Ensure no personal calls are relayed directly to personnel during his/her work hours unless it is an emergency

• Route emergency calls appropriately.

• Make copies of correspondence and other printed material.

• Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.

• Operate communication systems, such as telephone, switchboard, intercom, two-way radio, or public address.

• Beep individuals to inform them of telephone calls, using beeper and interoffice communication equipment.

• If the receptionist needs to leave the front desk at any time then s/he needs to have appropriate coverage in place.

• All other duties as assigned.

Required skills and qualifications

• High school diploma or equivalent.

• Previous receptionist or administrative experience, with experience in a long-term care or medical setting often preferred.

• Strong verbal and written communication skills.

• Proficiency in Microsoft Office and basic computer skills.

• The ability to operate a multi-line phone system or switchboard.

• A positive, empathetic, and professional attitude.

• Exceptional organizational skills and a strong attention to detail.

• The ability to multitask and remain calm in a fast-paced environment.

• Compassion and sensitivity when interacting with residents and family members who may be emotionally upset.

ACKNOWLEDGEMENT

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. All pay rates and bonuses are paid and/ or awarded to employees based on the facilities policy and/ or the CBA, depending on the position.