Front Desk Receptionist Per Diem

Advanced Rehab Center of Tustin; Santa Ana (CA); On-site; USD 25,000 - 33,000; Full time

Job summary

Advanced Rehab Center of Tustin is seeking a Per Diem Receptionist to be the first point of contact for visitors and callers in our Santa Ana facility. You will greet guests, answer phones, and direct inquiries while supporting admissions and general office tasks.

Ideal candidates have strong customer service experience, basic computer skills (Word/Excel), and a courteous, professional demeanor. Bilingual English/Spanish is a plus for our diverse patient base.

Qualifications

• Entry level or 3+ years in customer service.
• Proficient with computer skills, Word and Excel.
• Excellent communication, multitasking, and phone etiquette.
• Handle multi-line phone, copier, mailing equipment, 10-key calculator, and shipping.
• Represent the company professionally and ethically.

Responsibilities

• Greet visitors and answer telephones, directing callers appropriately.
• Provide general administrative support to the facility and admissions.
• Assist with administrator/business office tasks as needed.
• Maintain a professional demeanor and uphold the company mission.

Skills

Customer service

Multitasking

Clear communication

Telephone handling

Bilingual English/Spanish

Education

High school diploma or GED

Tools

MS Word

MS Excel

Phone system

Copier

Mailing equipment

10-key calculator

Shipping with FedEx/UPS

Job description

Per Diem

Job Summary

The Receptionist serves as initial point of contact for everyone entering facility. Responsibilities include greeting visitors, answering telephones and directing callers to appropriate party, and assisting with general administrative support functions of facility, admissions and as needed with Administrator/Business office functions.

Bilingual a plus given patient demographics.

Requirements:

• Entry level / pref. 3+ year of customer service experience
• Must have knowledge of computer skills, word document, and excel document, good communication skills, multitasking skills, web browsing and bilingual a plus. including multi-line phone system, copier and mailing equipment, 10 key calculators as well as Federal Express and UPS
• Pleasant voice and clear for telephone and strong customer service.
• Commitment to our mission to consistently deliver high quality, person-centered care with dignity, respect, compassion and integrity, and to enrich every life we touch.
• Ability to represent Company in an ethical and professional manner, and to maintain accountability

Preferred:

• Previous experience in senior care facility/healthcare/fast pace environment preferred