Receptionist - Part Time

Benchmark Senior Living; Marlborough (MA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Holiday pay (8 holidays & 3 floating)

Discounted Meal Program

Paid Training

Uniforms provided

401k with company match

Tuition reimbursement

Vacation time

Health & wellness benefits

Job summary

Benchmark Senior Living in Marlborough, MA is seeking a Front Desk Receptionist to be the friendly first contact for residents, families, visitors, and staff. You will greet guests, manage calls, and assist with basic clerical tasks to keep operations running smoothly.

The role emphasizes warm, professional communication, reliability, and a welcoming presence in a senior living community. Prior phone system experience is a plus, and a high school diploma is preferred.

Qualifications

• High school diploma preferred.
• Experience with telephone systems or front-desk software is a plus.

Responsibilities

• Greets visitors promptly and warmly.
• Routes calls and answers questions in a courteous manner.
• Provides information and support as needed to residents and families.
• Manages appointment books and basic clerical tasks.
• Keeps lobby area tidy and welcoming.
• Acts as concierge for residents (assisting with taxis, deliveries, etc.).

Skills

Excellent communication

Telephone system expertise

Education

High school diploma or equivalent

Job description

421 Bolton St, Marlborough, MA 01752, USA

Job Description

Joining the Benchmark Senior Living team means putting your passion to work. Associates thrive in a supportive, diverse, and skilled team that is committed to caring and dedicated service. With specialized training and educational programs, we empower you to explore your interests and growth opportunities. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors!

As the Front Desk Receptionist, you serve as the information referral center for our residents, families, potential residents, staff, guests, community contacts, and others visiting the community. In addition, the Front Desk Receptionist shall provide support for some computer processing duties as appropriate .

Responsibilities

• Greets visitors immediately upon arrival
• Professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner
• Offers refreshments (coffee, water, etc.) to visitors, where applicable
• Manages doctor appointment book and beauty appointment book.
• Manages beauty and barber appointment book
• Acts as concierge for residents (calling taxis, handling telephone and/or cable problems, checking newspaper deliveries, etc.)
• Keeps lobby clean and neat, free of clutter and trash

Requirements

• High school diploma or equivalent certificate preferred.
• Possesses expert knowledge of telephone system and capable of teaching others

As a community associate at Benchmark, you will have access to a variety of benefits including, but not limited to, the following:

• 8 holidays & 3 floating holidays
• Discounted Meal Program
• Paid Training & Company-provided Uniforms
• Associate Referral Bonus Program
• Physical & Mental Health Wellness Programs
• 401k Retirement Plan with Company Match
• Tuition Reimbursement Program
• Vacation and Health & Wellness Paid Time Off

*Eligibility may vary by employment status

421 Bolton St, Marlborough, MA 01752, USA