Receptionist

Benchmark Senior Living; Marlborough (MA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Holidays & floating holidays

Discounted Meal Program

Paid Training & Uniforms

Referral Bonus Program

Wellness Programs

401k with Company Match

Tuition Reimbursement

Paid Time Off

Job summary

Benchmark Senior Living is seeking a Front Desk Receptionist at The Branches of Marlboro in Marlborough, MA. The role pays $18–$20 per hour, with responsibilities including greeting visitors, answering calls, handling appointment books, and acting as a concierge for residents.

The position requires a high school diploma or equivalent and experience with telephone systems. Benefits are offered to eligible associates, aligning with Benchmark's commitment to resident and staff wellbeing.

Qualifications

• High school diploma or equivalent preferred.
• Expert knowledge of telephone system and capable of teaching others.

Responsibilities

• Greets visitors immediately upon arrival.
• Professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner.
• Offers refreshments to visitors, where applicable.
• Manages doctor appointment book and beauty appointment book.
• Manages beauty and barber appointment book.
• Acts as concierge for residents (calling taxis, handling telephone and/or cable problems, checking newspaper deliveries, etc.).
• Keeps lobby clean and neat, free of clutter and trash.

Skills

Customer service

Telephone system

Concierge services

Education

High school diploma or equivalent

Job description

The Branches of Marlboro, 421 Bolton Street, Marlborough, Massachusetts, United States of America

Job Description

Posted Tuesday, June 30, 2026 at 4:00 AM

The Branches of Marlboro are looking for a Front Desk Receptionist to join their team!

$18-$20/HR

As the Front Desk Receptionist, you serve as the information referral center for our residents, families, potential residents, staff, guests, community contacts, and others visiting the community. In addition, the Front Desk Receptionist shall provide support for some computer processing duties as appropriate .

Responsibilities

• Greets visitors immediately upon arrival
• Professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner
• Offers refreshments (coffee, water, etc.) to visitors, where applicable
• Manages doctor appointment book and beauty appointment book.
• Manages beauty and barber appointment book
• Acts as concierge for residents (calling taxis, handling telephone and/or cable problems, checking newspaper deliveries, etc.)
• Keeps lobby clean and neat, free of clutter and trash

Requirements

• High school diploma or equivalent certificate preferred.
• Possesses expert knowledge of telephone system and capable of teaching others

As a community associate at Benchmark, you will have access to a variety of benefits including, but not limited to, the following:

• 8 holidays & 3 floating holidays
• Discounted Meal Program
• Paid Training & Company-provided Uniforms
• Associate Referral Bonus Program
• Physical & Mental Health Wellness Programs
• 401k Retirement Plan with Company Match
• Tuition Reimbursement Program
• Vacation and Health & Wellness Paid Time Off

*Eligibility may vary by employment status

The Branches of Marlboro, 421 Bolton Street, Marlborough, Massachusetts, United States of America