Receptionist Full Time

Benchmark Senior Living LLC; Acton (MA); On-site; USD 23,419 - 27,552; Full time

Benefits offered by this job

8 holidays

3 floating holidays

Discounted Meal Program

Paid Training

Uniforms

Associate Referral Bonus

Wellness programs

401k with Company Match

Tuition Reimbursement

Paid Time Off

Job summary

Benchmark Senior Living LLC is seeking a Front Desk Receptionist at Robbins Brook in Acton, MA. This full-time daytime role (8 AM – 4 PM) greets visitors, handles calls, manages appointment books, and assists residents with concierge tasks.

Benefits include holidays, meal discounts, paid training, 401k, tuition reimbursement, and wellness programs. Qualifications include a high school diploma or equivalent and strong telephone system knowledge.

Qualifications

• High school diploma or equivalent certificate preferred.
• Possesses expert knowledge of telephone system and capable of teaching others

Responsibilities

• Greets visitors immediately upon arrival.
• Professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner.
• Offers refreshments to visitors where applicable.
• Manages doctor and beauty appointment books and related tasks.
• Acts as concierge for residents and handles related tasks.
• Keeps lobby clean and neat.

Education

High school diploma or equivalent

Job description

Benchmark Senior Living at Robbins Brook, 10 Devon Drive, Acton, Massachusetts, United States of America

Job Description

Joining the Benchmark Senior Living team means putting your passion to work. Associates thrive in a supportive, diverse, and skilled team that is committed to caring and dedicated service. With specialized training and educational programs, we empower you to explore your interests and growth opportunities. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors!

As the Front Desk Receptionist, you serve as the information referral center for our residents, families, potential residents, staff, guests, community contacts, and others visiting the community. In addition, the Front Desk Receptionist shall provide support for some computer processing duties as appropriate.

Full Time Day 8AM - 4PM

Wage range from $17 Hr. - $20 Hr.

Responsibilities

• Greets visitors immediately upon arrival
• Professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner
• Offers refreshments (coffee, water, etc.) to visitors, where applicable
• Manages doctor appointment book and beauty appointment book.
• Manages beauty and barber appointment book
• Acts as concierge for residents (calling taxis, handling telephone and/or cable problems, checking newspaper deliveries, etc.)
• Keeps lobby clean and neat, free of clutter and trash

Requirements

• High school diploma or equivalent certificate preferred.
• Possesses expert knowledge of telephone system and capable of teaching others

As a community associate at Benchmark, you will have access to a variety of benefits including, but not limited to, the following:

• 8 holidays & 3 floating holidays
• Discounted Meal Program
• Paid Training & Company-provided Uniforms
• Associate Referral Bonus Program
• Physical & Mental Health Wellness Programs
• 401k Retirement Plan with Company Match
• Tuition Reimbursement Program
• Vacation and Health & Wellness Paid Time Off

*Eligibility may vary by employment status