Front Desk Receptionist

Benchmark Senior Living; Plymouth (MA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401k Retirement Plan with Company Match

Medical, Vision & Dental Benefits

Tuition Reimbursement Program

Paid Training

Job summary

Benchmark Senior Living in Plymouth, Massachusetts, is seeking a Front Desk Receptionist to serve as an information referral center for residents and visitors, ensuring a welcoming atmosphere. Responsibilities include greeting visitors, managing appointment books, and addressing inquiries promptly.

The ideal candidate should have a high school diploma or equivalent and possess excellent telephone system knowledge. You will enjoy various benefits including paid training, a retirement plan, and health benefits.

Qualifications

• Expert knowledge of telephone systems and capable of teaching others.
• Effective communication and customer service skills are essential.

Responsibilities

• Greet visitors immediately upon arrival.
• Professionally handle all phone calls and route callers or answer questions.
• Manage various appointment books for residents.

Skills

Expert telephone system knowledge

Customer service

Time management

Education

High school diploma or equivalent

Job description

Job Overview

As the Front Desk Receptionist, you serve as the information referral center for our residents, families, potential residents, staff, guests, community contacts, and others visiting the community. In addition, the Front Desk Receptionist shall provide support for some computer processing duties as appropriate.

Responsibilities

• Greets visitors immediately upon arrival
• Professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner
• Offers refreshments (coffee, water, etc.) to visitors, where applicable
• Manages doctor appointment book and beauty appointment book
• Manages beauty and barber appointment book
• Acts as concierge for residents (calling taxis, handling telephone and/or cable problems, checking newspaper deliveries, etc.)
• Keeps lobby clean and neat, free of clutter and trash

Requirements

• High school diploma or equivalent certificate preferred
• Possesses expert knowledge of telephone system and capable of teaching others

Benefits

As a community associate at Benchmark, you will have access to a variety of benefits including, but not limited to, the following:

• 8 holidays & 3 floating holidays
• Discounted Meal Program
• Paid Training & Company-provided Uniforms
• Associate Referral Bonus Program
• Physical & Mental Health Wellness Programs
• 401k Retirement Plan with Company Match
• Medical, Vision & Dental Benefits
• Tuition Reimbursement Program
• Vacation and Health & Wellness Paid Time Off
• Eligibility may vary by employment status