Receptionist (part-time)

Sci Corp; Flint (MI); Sur place; USD 26 000 - 38 000; Plein temps

Résumé du poste

Swartz Funeral Home in Flint, MI is seeking a courteous front desk associate to greet visitors, answer phones, and coordinate with staff. This role involves welcoming client families, routing inquiries, and providing general administrative support to ensure smooth operations.

The position requires a High School diploma and at least six months of office or receptionist experience; proficiency with MS Office and a professional, compassionate communication style are essential.

Qualifications

• High School Diploma or equivalent.
• Six months general office, receptionist, or administrative support experience preferred.
• Proficient at operating telephones, fax, copier.
• Working knowledge of MS Office Suite.

Responsabilités

• Greets guests and visitors, offering assistance when entering the building
• Notifies staff members when appointments arrive and escorts guests to appropriate room
• Answers routine questions associated with services, products, location directions, etc.
• Immediately notifies and involves management with customer service and security issues
• Receives deceased belongings from family and follows chain of custody procedures
• Answers, screens, and routes incoming calls to appropriate staff members
• Maintains a comfortable environment for clients, providing beverages and other amenities for families as needed. May make coffee.
• Maintains guest-waiting area, disposing of trash, replacing tissues, and general straightening of furniture
• Receives incoming mail and packages
• Maintains organized and current electronic and paper files and records, such as deeds and trust files
• May perform light typing, proofreading, data entry or printing

Connaissances

MS Office

Professional communication

Interpersonal skills

Telephone handling

Multitasking

Formation

High School Diploma

Description du poste

Our associates celebrate lives. We celebrate our associates.

Receives client families and visitors at the front desk by greeting, welcoming, directing and announcing them courteously and appropriately. Answers, screens, and routes incoming phone calls plus other general office support duties.

JOB RESPONSIBILITIES

• Greets guests and visitors, offering assistance when entering the building


• Notifies staff members when appointments arrive and escorts guests to appropriate room


• Answers routine questions associated with services, products, location directions, etc.


• Immediately notifies and involves management with customer service and security issues


• Receives deceased belongings from family and follows chain of custody procedures


• Answers, screens, and routes incoming calls to appropriate staff members


• Maintains a comfortable environment for clients, providing beverages and other amenities for families as needed. May make coffee.


• Maintains guest-waiting area, disposing of trash, replacing tissues, and general straightening of furniture


• Receives incoming mail and packages


• Maintains organized and current electronic and paper files and records, such as deeds and trust files


• May perform light typing, proofreading, data entry or printing

MINIMUM REQUIREMENTS

Education

• High School Diploma or equivalent

Experience

• Six months general office, receptionist, or administrative support experience preferred


• Proficient at operating telephones, fax, copier

Knowledge, Skills and Abilities

• Working knowledge of MS Office Suite


• Clear and professional speaking voice and tone


• Professional interpersonal skills to handle sensitive and confidential situations


• Position continually requires demonstrated poise, tact and diplomacy


• Ability to work schedule including Saturday and or Sunday and beyond standard business hours

Postal Code: 48507

Category (Portal Searching): Administration and Clerical

Job Location: US-1225 W Hill Rd , Flint, MI - Swartz Funeral Home