Receptionist (part-time)

Service Corporation International; Fall River (MA); Hybrid; USD 23,000 - 26,000; Part time

Benefits offered by this job

401(k)

Job summary

Cherry Place Funeral Home of Waring, Waring-Sullivan Home of Memorial Tribute at Cherry Place in Fall River, MA is seeking a part-time receptionist to welcome families, route calls, and support front-desk operations.

You will handle clerical tasks, maintain filings, receive mail, and help ensure a respectful environment for clients. Prior office experience and MS Office familiarity are a plus; weekend availability is required.

Qualifications

• High School Diploma or equivalent.
• Six months general office or receptionist experience preferred.
• Proficient with MS Office Suite.
• Ability to handle sensitive and confidential situations.
• Willingness to work Saturdays and/or Sundays and beyond standard hours.

Responsibilities

• Greets guests and visitors, offering assistance when entering the building.
• Notifies staff when appointments arrive and escorts guests to appropriate room.
• Answers routine questions about services, products, and directions.
• Notifies management of customer service or security issues.
• Receives deceased belongings and follows chain of custody procedures.
• Answers and routes incoming calls to the appropriate staff.
• Maintains a comfortable environment, offering beverages to families as needed.
• Keeps guest area tidy and handles mail and packages.
• Maintains organized files and records, including deeds and trusts.
• May perform light typing, proofreading, data entry, or printing.

Skills

Clear speaking voice

Interpersonal skills

Diplomacy

Education

High School Diploma or equivalent

Tools

MS Office Suite

Job description

Our associates celebrate lives. We celebrate our associates.

Receives client families and visitors at the front desk by greeting, welcoming, directing and announcing them courteously and appropriately. Answers, screens, and routes incoming phone calls plus other general office support duties.

JOB RESPONSIBILITIES

• Greets guests and visitors, offering assistance when entering the building
• Notifies staff members when appointments arrive and escorts guests to appropriate room
• Answers routine questions associated with services, products, location directions, etc.
• Immediately notifies and involves management with customer service and security issues
• Receives deceased belongings from family and follows chain of custody procedures
• Answers, screens, and routes incoming calls to appropriate staff members
• Maintains a comfortable environment for clients, providing beverages and other amenities for families as needed. May make coffee.
• Maintains guest-waiting area, disposing of trash, replacing tissues, and general straightening of furniture
• Receives incoming mail and packages
• Maintains organized and current electronic and paper files and records, such as deeds and trust files
• May perform light typing, proofreading, data entry or printing

MINIMUM REQUIREMENTS

Education

• High School Diploma or equivalent

Experience

• Six months general office, receptionist, or administrative support experience preferred
• Proficient at operating telephones, fax, copier

Knowledge, Skills and Abilities

• Working knowledge of MS Office Suite
• Clear and professional speaking voice and tone
• Professional interpersonal skills to handle sensitive and confidential situations
• Position continually requires demonstrated poise, tact and diplomacy
• Ability to work schedule including Saturday and or Sunday and beyond standard business hours

Compensation

Salary: $17.10/hr

Benefits

Part-time associates working an average 20 hours a week may be eligible for 401(k).

Postal Code: 02720

Category (Portal Searching): Administration and Clerical

Job Location: US-MA - Fall River

Job Profile ID: F00238

Time Type: Part time

Location Name: Cherry Place Funeral Home of Waring, Waring-Sullivan Home of Memorial Tribute at Cherry Place