Receptionist Part Time

Management MCOA, LLC; Albuquerque (NM); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Tuition Reimbursement

License Renewal Reimbursement

Free CEUs

CareHeroes Rewards

Flexible Scheduling

Career Growth

Job summary

PureHealth is seeking a Front Desk Receptionist to play a key role in delivering first impressions and supporting resident experiences. You will provide friendly customer service and clerical support across the facility, handling varied duties to keep operations smooth.

The role emphasizes welcoming guests, coordinating sign-in protocols, and assisting with daily office tasks, calendar maintenance, and resident needs to ensure a professional and caring environment.

Responsibilities

• Welcomes new customers and visitors and assures their comfort and directs them to the proper personnel
• Ensure all parties sign in and follow protocols as guests in the community
• Update and assemble marketing informational brochures and packets as requested; maintain referrals to marketing team
• Assist residents, family members, and guests with general requests
• Receive and submit maintenance work orders electronically to the appropriate department
• Answer telephones; screen, forward, or record messages accurately
• Monitor and maintain office equipment
• Compile monthly billing charges for the business office
• Maintain a professional and kempt appearance of Concierge area
• Sort and distribute mail; file correspondence and materials as needed
• Type forms and documents; collate and photocopy materials as necessary
• Maintain resident confidentiality per policy
• Prepare resident paperwork daily for scheduled doctor appointments for the following day

Job description

Join a team where your growth, success, and impact are at the heart of our mission. At PureHealth, we're not just building careers; we're nurturing lifelong journeys of professional and personal development. We're committed to taking care of our community, providing unparalleled care and making a meaningful impact like nowhere else. Be part of a team that's dedicated to making a real difference in the lives of those we serve.

Unmatched Benefits & Perks:

• Tuition Reimbursement and Professional License Renewal Reimbursement
• Free CEUs
• 401k Plan
• Rewards and Recognition via CareHeroes Program (Gift Cards for Great Performance!)
• Flexible Scheduling
• Professional Career Growth Join our team and grow with us!

The Front Desk Receptionist plays an integral role in customer's first impression and residential experience. The role will provide customer service and clerical support for the facility and its residents with varied clerical duties and related tasks.

Essential Duties and Responsibilities

1. Welcomes new customers and visitors and assures their comfort and directs them to the proper personnel

2. Ensure all parties sign in and follow protocols as guests in the community

3. Update and assemble marketing informational brochures and packets as requested. Ensures proper referrals to marketing team members. Maintains electronic calendar for dining reservations, transportation, and all other service appointments

4. Responsible for assisting residents, family members, and guests with general requests

5. Receive and accurately submit all maintenance work order requests electronically to appropriate department

6. Answers telephones; screens calls, forwards calls and /or records and forwards messages accurately

7. Monitor and maintain office equipment

8. Compile monthly billing charges for business office

9. Responsible for maintaining a professional and kempt appearance of Concierge area

10. Manages sorting and distribution of mail; files correspondence and other materials as needed

11. Types forms, form letters and other documents as needed, collates and photocopies materials as necessary

12. Maintains customer confidentiality in conformance with facility confidentiality policy

13. Prepares resident paperwork daily for scheduled doctor appointments for the following day